Computer aided facilities management
A single end-to-end CAFM system for managing your maintenance workforce, subcontractors and clients’ assets
Gain the visibility and control to improve field maintenance efficiency, compliance, and customer satisfaction
Realtime visibility of performance, at every level
We give you the tools to optimise your field maintenance services with a real-time view of customers’ assets, engineer locations, job status, scheduling, service contracts, SLAs, costs, and profit.
More completed jobs, per engineer, per day
Dynamic work scheduling, automated workflows and apps see productivity soar, increasing first-time fix rates and completed jobs.
Smart connected workflows
Seamless digital workflows guide staff step-by-step, increasing engineer efficiency and adherence to your quality and compliance standards, while reducing back office administration and costs.
Digital transformation
Smart adaptable systems enable you to quickly adapt to any operational challenge, with the insight and transparency to ensure good management decisions are made and implemented.
The most comprehensive Asset Management System
- A complete multisite asset management system providing a full audit trail of asset location, maintenance costs, overspend and Beyond Economic Repair status
- QR code asset management ensures you know where every item of equipment is, how much has been spent, parts used, warranties, when last serviced and recurring issues
- Automate Planned Preventative Maintenance schedules and resources in accordance with your service contracts
The complete CAFM solution for all your service management needs
Key features driving productivity
- 7 levels of dynamic scheduling from simple drag and drop and map-based to fully automated
- Automated management of Planned Preventative Maintenance
- Advanced GPS vehicle tracking ensures least cost routes and SLA status alerts
- QR code Asset management triggers automated service management workflows
- Subcontractor and client portals
- Automatically created job sheets
- Quotations
- Photo capture
- Time on site, parts used, customer signature
- Compliance certification
- Surveys and installations
- Labour costs and contracted rates
- Parts and van stock management
- Service insight analytics
The most powerful mobile app for service and maintenance engineers
- Send jobs directly to your engineers and subcontractors mobiles
- Comprehensive access to equipment details and service history
- Automatically created job sheets and data capture: photos, time on site, parts used, costs
- Full online and offline working
- QR code asset management providing a complete history of maintenance, repairs, parts, costs and BER status
DOWNLOAD: Field Service Profit or Loss Whitepaper
Use this resource to supercharge your Field Service performance and create a strategic plan for profitable growth.
What's inside?
Use this guide to help you:
- Tackle productivity first
- Empower your organisation for higher performance
- Speed up the service management lifecycle
- Reduce back office administration
- Manage inventory more effectively
- Control management of van stock
- Know if your service contracts are profitable