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Enterprise Gas Engineer Software
Gain real time visibility to ensure you have the right engineer, in the right place, with the correct van stock onboard to complete the job first time.
Gain the visibility and control to increase workforce productivity, competitive advantage, and revenue
More jobs completed, per engineer, per day
Dynamic work scheduling, automated workflows and apps see productivity soar, increasing first-time fix rates and completed jobs, while reducing failed visits and repeat call outs.
Right engineer, right skills, right parts
Auto-suggests best engineer and route based on expertise and location; allocates parts; and provides unparalleled visibility of engineer performance with live job status updates.
Real-time control of parts and van stock
Automate van stock management for full visibility of parts ordered, collected, used on-site, and returned, stopping stock loss and inefficient processes eroding your profit.
Transform efficiency and compliance
Smart productive digital workflows reduce back office administration, eliminate service paperwork, increase engineer efficiency, ensure adherence to your standards, and increase LGSR compliance.
The most powerful mobile app for gas maintenance engineers
- Engineers are guided through each step of the service workflow with full access to site and asset service history
- Smart dynamic workflows for internal processes and service types including business customers, domestic customers, installations, planned maintenance and reactive callouts
- Automated document creation and data capture for job sheets, bill of materials quotes, compliance, certificates, photos, time on site, parts used, rates and customer signature
- Full online and offline working
- QR code asset management providing a complete history of maintenance, repairs, parts, costs and BER status
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Improve customer experience. Reduce failed visits
Improving your efficiency and communication with customers boosts their confidence in your engineers, and company brand, while reducing costs and unproductive workforce hours.
Aeromark’s SMS text messaging and automated emails keeps your customers informed about their service appointment, and allows them to easily rearrange if needed, reducing 'not at homes'.
- Automated service visit notifications and reminders
- Allows customers to confirm or reschedule appointments
- Track engineer arrival time
- Dramatically reduces not-at-home service visits
Using dynamic scheduling software, you can assign a job to the engineer with the best availability, most appropriate skill level and who has the most relevant parts in their van already, maximising the chances of a first-time fix.
Automating tasks that were once the responsibility of a human is becoming the new norm, enabling your team to spend time on more important tasks that will improve your efficiency, productivity and, as a result, profitability.
Improve Visibility of your Field Service Engineers
- GPS and SLA data drives the dynamic allocation and reallocation of jobs to engineers
- Scheduled jobs trigger automatic vehicle arrival and departure times from job location
- Complete visibility and control of your resources in real-time
- Automatically generated timesheets – GPS records engineer start time, job arrival and depart times, shift end time
- Notification and tracking customer portal – engineer location updated to customer portal. Real-time notification to customer of engineer arrival
- Vehicle checks – automated management of DVLA vehicle checks
- Driver behaviour – speeding, harsh breaking/acceleration
- Fleet management module monitors MOT, SORN and service history
- HMRC compliant
Enterprise Service and Asset Management Software
Transform the efficiency of engineers, subcontractors, work scheduling, assets, and parts management with Aeromark’s suite of powerful, connected, service and maintenance solutions.
Service and Asset Management
Total visibility and audit trail of assets, servicing, customers, contracts, warranties, inventory, costs and invoicing
Dynamic Workforce Scheduling
Increase productivity and revenue per engineer with a new generation of scheduling
Mobile Field Service Management
Powering a more productive mobile workforce with higher first-time fix rates, increased revenue per engineer and lower costs
Advanced GPS Tracking
Complete visibility of your resources in real-time to ensure your business is operating at optimum efficiency
Van Stock and Parts Management
Real-time control of van, warehouse, reserved and site stock. Automated van stock management and replenishment
Customer Portals
Enable your staff, subcontractors and clients to monitor the performance of their jobs, ensuring consistent, real-time information is provided
Insight Analytics
Understand the costs, productivity and profitability of your jobs to know how your business is really performing
IoT Predictive Maintenance
Continuous automated monitoring of stock and equipment, extending equipment life, reducing maintenance costs, and delivering energy savings up to 40%