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Intuitive and Efficient Mobile App for Field Service Engineers
Replace mundane processes and unnecessary paperwork with real-time end to end visibility at your engineer's fingertips
Managing the most complex business processes
Configured for compliance, certification and completions, Aeromark offers the ultimate in workflow flexibility to give you an app tailored to your exact requirements no matter how complex
Eliminates all service-related paperwork
Field Service is streamlined end-to-end, providing complete visibility and audit trail, from job survey to invoice. Engineers are guided through each step of their jobs, with real-time access to information at every stage
Highest first-time fix rates
Our customers deliver the highest first-time fix rates with dramatically increased productivity and lower costs
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At your engineers' fingertips
- Easy and intuitive application. Online and offline working
- Work history, asset tracking, parts orders
- Automatically created job sheets compliance certification, quotes photo capture, time on site, parts used, rates and customer signature
- Photo, video and document attachments
- Invoice as soon as job complete
- Eliminates all service-related paperwork
Survey & Quote
Aeromark’s Survey workflow enables engineers to quickly and easily compile comprehensive survey of the job which can automatically produce a bill of materials, quotation, automatically price-checked parts. labour rates, and add additional labour resources required.
Via their tablets, engineers compile a photographic record of key property or asset information such as location of equipment and any issues on site. This forms part of the installation record and audit trail to provide a full understanding of what is involved.
This information triggers an accurate quotation which is emailed to the customer and when accepted, a fixing list and Bill of Materials (BOM) are automatically raised on the system.
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Automatically created job sheets
- Job sheets are automatically created onsite including photo capture, time on site, parts used, rates and customer signature
- This forms part of the service record and audit trail and facilitates your invoice process
Parts management
Should additional parts be required to complete the maintenance or repair, engineers can access supplier parts lists and initiate inventory orders via the mobile app.
Once the job is completed it passes to a commercial queue for review, or is automatically processed for approval and billing.
Productivity improvements are immediate and continually optimised.
Seamless Automated Processes
- Surveys
- Job costing
- Quotations
- Bill of materials
- Compliance documentation
- Commercial sign-off
- Invoicing